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CREALIS quality approach

A daily sustainable commitment


The Management policies

In accordance with the policy defined by the group, CREALIS is part of a continuous improvement process, adapted to its structure and means. Our commitment: "Fully satisfy our customers' expectations and needs through the implementation and provision of products and services without risk for humans and preserving the environment at the best cost".
This commitment is realized according to three guidelines:

 Listen and Satisfy
Understand our customers' needs by constantly striving and developing the customer focus with the business companies of the Group. Formalize these requirements in contract reviews and/or by developing precise specifications. Answer efficiently within the agreed time limit thanks to technical expertise and developing innovation.

 Caution and Ensure
Improve the security of our staff and our facilities by carrying out detailed risk analysis and benefiting from experience to implement appropriate measures. Adapt our management in order to ensure control and safety in our activities. Strengthen security in handling our products by providing trainings and assistance to customers.

 Control and Limit
Develop our work for environment protection by reducing waste and optimising their management, in particular the traceability, and focusing on recovering them.

"To reach these goals, it is essential that all CREALIS employees get involved. I undertake to give the necessary resources and to ensure the adequacy of our organisation in order to enable the identification of effective improvement techniques."

President of CREALIS


Responsible Care ® commitment

In a sustainable development goal, the International Council of Chemical Associations (ICCA) strengthened the "Responsible Care" program for the Chemical Industry by issuing a new global charter in February 2006 ("Responsible Care Global Charter").

We are member of the French chemical industry union (UIC) and we support "Responsible Care" as a key program to achieve our commitment: we abide by the guiding principles . We strive to operate in a safe and an environmentally responsible manner.


Participation in professional associations

As part of the quality process, the DEHON group belongs to the following professional associations:

UIC ("Union des Industries Chimiques"): the French Chemical Industry Union
UIC is a professional organisation that represents all the French chemical companies and provides them with exchange and meeting structures. It helps them to develop, represent and defend them in the different areas they carry out their operations.
CEFIC ("Conseil Européen des Fédérations de l'Industrie Chimique"): European Chemical Industry Council
As the voice of the European chemical industry, Cefic is a committed partner to EU policymakers, facilitating dialogue with industry and sharing our broad-based expertise. It represents 29,000 large, medium and small chemical companies in Europe. Founded in 1972 and based in Brussels, CEFIC is the biggest European chemical industry association.
AFINEGE : organisation in Ile-de-France for the study and management of the environment and security
This professional organisation answers the companies' questions and provides useful information to help them achieve optimal management in the areas of health, safety and the environment.

CTEF ("Comité Technique Européen du Fluor")
CTEF was formed in 1975 to assure safe production, storage, transportation and use of hydrofluoric acid. It represents the major producers and users of Hydrogen fluoride and fluoride chemicals in Europe.

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